Integrate Zoho Commerce with CloudTalk
Send information between Zoho Commerce and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a confirmation SMS through CloudTalk for every new order placed in Zoho Commerce
Keep your customers informed by sending an order confirmation SMS after their purchase. This flow will send a SMS notification using CloudTalk for new orders created in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow sends an SMS message in CloudTalk.
Send a confirmation SMS through CloudTalk for every new order placed in Zoho Commerce
Zoho Commerce + CloudTalk
Set up a contact in CloudTalk following a purchase in Zoho Commerce
Enable seamless post-purchase customer support by instantly creating contacts in your call center software. This flow will create a new contact in CloudTalk for new purchases made in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in CloudTalk.
Set up a contact in CloudTalk following a purchase in Zoho Commerce
Zoho Commerce + CloudTalk
Build your own integrations between Zoho Commerce and CloudTalk
Connect Zoho Commerce and CloudTalk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Commerce and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New order
Triggers when a new order is received
Declined order
Triggers when an order is declined
Sales order payment received
Triggers when a sales order payment is received
Confirmed order
Triggers when an order is confirmed
Shipped order
Triggers when an order is shipped
Product updated
Triggers when the details of an existing product are updated
Product created
Triggers when a new product is created
Canceled order
Triggers when an order is canceled
Delivered order
Triggers when an order is delivered
Agent created
Triggers when a new agent is created
Call created
Triggers when a new call of the selected type is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create variant
Creates a new variant for the specified product
Create product
Creates a new product
Invite member to portal
Invites a member to the selected portal using email address
Create coupon
Creates a new coupon
Mark order as confirmed
Marks the status of the specified order as confirmed
Update variant
Updates the details of an existing variant
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as void
Marks the status of the specified order as void
Mark order as shipped
Marks the status of the specified order as shipped
Update product
Updates the details of an existing product
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch product - By name
Fetches the details of an existing product by name
Fetch product - By ID
Fetches the details of an existing product by ID
Add activity
Adds an activity to an existing contact
Create agent
Creates a new agent
Create contact
Creates a new contact
Add note
Adds a note to an existing contact
Send SMS
Sends an SMS message
Update agent
Updates the details of an existing agent
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID or keyword
What is Zoho Commerce?
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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