Integrate Zoho Commerce with Drift

Send information between Zoho Commerce and Drift automatically, without writing any code, using Zoho Flow.

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Create a contact in Drift when a new purchase is made in Zoho Commerce

Bridge the gap between purchase and support by instantly creating contacts in your marketing platform for immediate assistance. This flow will create a new contact in Drift for new purchases made in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Zoho Commerce

Zoho Commerce + Drift

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Supported triggers and actions

Integrate Zoho Commerce and Drift using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New order

Triggers when a new order is received

Declined order

Triggers when an order is declined

Sales order payment received

Triggers when a sales order payment is received

Confirmed order

Triggers when an order is confirmed

Shipped order

Triggers when an order is shipped

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Canceled order

Triggers when an order is canceled

Delivered order

Triggers when an order is delivered

Conversation closed

Triggers when a conversation is closed

New conversation

Triggers when a new conversation is created

All Actions - Actions are the automated tasks

Create variant

Creates a new variant for the specified product

Create product

Creates a new product

Invite member to portal

Invites a member to the selected portal using email address

Create coupon

Creates a new coupon

Mark order as confirmed

Marks the status of the specified order as confirmed

Update variant

Updates the details of an existing variant

Mark order as delivered

Marks the status of the specified order as delivered

Mark order as void

Marks the status of the specified order as void

Mark order as shipped

Marks the status of the specified order as shipped

Update product

Updates the details of an existing product

Fetch variant - By ID

Fetches the details of an existing variant by ID

Fetch sales order

Fetches the details of an existing sales order

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch product - By name

Fetches the details of an existing product by name

Fetch product - By ID

Fetches the details of an existing product by ID

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch conversation

Fetches the details of a conversation by its ID

Fetch contact - By ID

Fetches the details of an existing contact by ID

Fetch contact - By email

Fetches the details of an existing contact by email

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is Drift?

Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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