Integrate Zoho Commerce with WATI

Send information between Zoho Commerce and WATI automatically, without writing any code, using Zoho Flow.

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Establish a new contact in WATI after a purchase is made in Zoho Commerce

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will establish a new contact in WATI whenever a purchase is made in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Establish a new contact in WATI after a purchase is made in Zoho Commerce

Zoho Commerce + WATI

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Supported triggers and actions

Integrate Zoho Commerce and WATI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Declined order

Triggers when an order is declined

Canceled order

Triggers when an order is canceled

Delivered order

Triggers when an order is delivered

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Shipped order

Triggers when an order is shipped

Confirmed order

Triggers when an order is confirmed

New order

Triggers when a new order is received

Session message sent

Triggers when a new session message is sent

New message received from contact

Triggers when a new message is received from the specified contacts

Message received

Triggers when a new message is received

Template message sent

Triggers when a new template message is sent

All Actions - Actions are the automated tasks

Create coupon

Creates a new coupon

Create product

Creates a new product

Invite member to portal

Invites a member to the selected portal using email address

Create variant

Creates a new variant for the specified product

Update product

Updates the details of an existing product

Mark order as void

Marks the status of the specified order as void

Mark order as shipped

Marks the status of the specified order as shipped

Mark order as delivered

Marks the status of the specified order as delivered

Mark order as confirmed

Marks the status of the specified order as confirmed

Update variant

Updates the details of an existing variant

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch product - By name

Fetches the details of an existing product by name

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Fetch sales order

Fetches the details of an existing sales order

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch variant - By ID

Fetches the details of an existing variant by ID

Add or update contact

Adds a new contact or updates the details of an existing contact

Send template message

Sends an approved template WhatsApp message

Send session message

Sends a WhatsApp message to an open session

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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