Integrate Act! 365 with RingCentral

Send information between Act! 365 and RingCentral automatically, without writing any code, using Zoho Flow.

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Generate a new contact in RingCentral each time a new contact is created in Act! 365

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will generate a new contact in RingCentral each time a new contact is created in Act! 365.

How it works
  1. The flow triggers when a new contact is created in Act! 365.
  2. Zoho Flow creates a new contact in RingCentral.
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Generate a new contact in RingCentral each time a new contact is created in Act! 365

Act! 365 + RingCentral

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Supported triggers and actions

Integrate Act! 365 and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Opportunity created

Triggers when a new opportunity is created

Contact created

Triggers when a new contact is created

To-do created

Triggers when a new to-do is created

Call disconnected

Triggers when a call is ended

Call missed

Triggers when a call is missed

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

Call answered

Trigger when a call is answered

New SMS

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create opportunity

Creates a new opportunity

Create to-do

Creates a new to-do

Create contact

Creates a new contact

Fetch contact by email

Fetches the details of an existing contact by email address

Create team message

Creates a new team message

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Send SMS

Sends a new SMS to the specified phone number

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Update contact

Updates the details of an existing contact

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch message by ID

Fetches the details of an existing message record by message ID

What is Act! 365?

Act! 365 is a sales pipeline and marketing app designed to help businesses find new leads faster and close more deals.

Contact Management

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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