Integrate Basin with UseResponse

Send information between Basin and UseResponse automatically, without writing any code, using Zoho Flow.

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Generate a ticket in UseResponse when a form is submitted in Basin

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in UseResponse upon receiving a new form submission in Basin.

How it works
  1. The flow triggers when a new submission is added in Basin.
  2. Zoho Flow creates a new ticket in UseResponse.
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Generate a ticket in UseResponse when a form is submitted in Basin

Basin + UseResponse

Build your own integrations between Basin and UseResponse

Connect Basin and UseResponse with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Basin and UseResponse using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission added

Triggers when a new submission is added

User created

Triggers when a new user is created

Topic created

Triggers when a new topic is created

Comment added

Triggers when a new comment is added

Ticket created

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Fetch submission

Fetches a submission based on the search query provided

Create ticket

Creates a new ticket

Create user

Creates a new user

Create comment

Creates a new comment

Create topic

Creates a new topic

What is Basin?

Basin is a form-builder platform that lets you create forms with flexible controls, filter spam emails, and search through all submissions.

Forms

What is UseResponse?

UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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