Integrate BigCommerce with CloudTalk

Send information between BigCommerce and CloudTalk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a confirmation SMS through CloudTalk for every new order placed in BigCommerce

Send instant confirmation and reassurance with an order confirmation SMS. This flow will send a SMS notification using CloudTalk for new orders created in BigCommerce.

How it works
  1. The flow triggers when a new order is created in BigCommerce.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Send a confirmation SMS through CloudTalk for every new order placed in BigCommerce

BigCommerce + CloudTalk

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Notify your customers with an SMS via CloudTalk regarding their abandoned cart in BigCommerce

Encourage your customers to reconnect with their favourite products through personalized SMS alerts. This flow will automatically send an SMS via CloudTalk when a shopping cart is abandoned in BigCommerce.

How it works
  1. The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Notify your customers with an SMS via CloudTalk regarding their abandoned cart in BigCommerce

BigCommerce + CloudTalk

Build your own integrations between BigCommerce and CloudTalk

Connect BigCommerce and CloudTalk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer updated

Triggers when the details of an existing customer are updated

Order created

Triggers when a new order is created

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Shipment created

Triggers when a new shipment is created

Subscriber updated

Triggers when any detail of an existing subscriber is updated

Cart created

Triggers when a new cart is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Customer created

Triggers when a new customer is added

Order status updated

Triggers when the status of an existing order is updated

Coupon created

Triggers when a new coupon is created

Cart converted to order

Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Subscriber created

Triggers when a new subscriber is created

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create order

Creates a new order

Add customer address

Adds address details to an existing customer

Create subscriber

Creates a new subscriber

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update subscriber

Updates the details of an existing subscriber

Update order

Updates the details of an existing order

Fetch order

Fetches the details of an existing order by ID

Fetch product

Fetches the details of an existing product using product ID

Fetch customer

Fetches the details of an existing customer using ID

Create agent

Creates a new agent

Add activity

Adds an activity to an existing contact

Create contact

Creates a new contact

Send SMS

Sends an SMS message

Add note

Adds a note to an existing contact

Update contact

Updates the details of an existing contact

Update agent

Updates the details of an existing agent

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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