

Integrate BigCommerce with CloudTalk
Send information between BigCommerce and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Send a confirmation SMS through CloudTalk for every new order placed in BigCommerce
Send instant confirmation and reassurance with an order confirmation SMS. This flow will send a SMS notification using CloudTalk for new orders created in BigCommerce.
How it works
- The flow triggers when a new order is created in BigCommerce.
- Zoho Flow sends an SMS message in CloudTalk.


Send a confirmation SMS through CloudTalk for every new order placed in BigCommerce
BigCommerce + CloudTalk


Notify your customers with an SMS via CloudTalk regarding their abandoned cart in BigCommerce
Encourage your customers to reconnect with their favourite products through personalized SMS alerts. This flow will automatically send an SMS via CloudTalk when a shopping cart is abandoned in BigCommerce.
How it works
- The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
- Zoho Flow sends an SMS message in CloudTalk.


Notify your customers with an SMS via CloudTalk regarding their abandoned cart in BigCommerce
BigCommerce + CloudTalk

Build your own integrations between BigCommerce and CloudTalk
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Supported triggers and actions
Integrate BigCommerce and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Customer updated
Triggers when the details of an existing customer are updated

Order created
Triggers when a new order is created

Product updated
Triggers when the details of an existing product are updated

Product created
Triggers when a new product is created

Shipment created
Triggers when a new shipment is created

Subscriber updated
Triggers when any detail of an existing subscriber is updated

Cart created
Triggers when a new cart is created

Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Customer created
Triggers when a new customer is added

Order status updated
Triggers when the status of an existing order is updated

Coupon created
Triggers when a new coupon is created

Cart converted to order
Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Subscriber created
Triggers when a new subscriber is created

Call created
Triggers when a new call of the selected type is created

Agent created
Triggers when a new agent is created

Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks

Create order
Creates a new order

Add customer address
Adds address details to an existing customer

Create subscriber
Creates a new subscriber

Create customer
Creates a new customer

Create coupon
Creates a new coupon

Create product
Creates a new product

Update product
Updates the details of an existing product

Update customer
Updates the details of an existing customer

Update subscriber
Updates the details of an existing subscriber

Update order
Updates the details of an existing order

Fetch order
Fetches the details of an existing order by ID

Fetch product
Fetches the details of an existing product using product ID

Fetch customer
Fetches the details of an existing customer using ID

Create agent
Creates a new agent

Add activity
Adds an activity to an existing contact

Create contact
Creates a new contact

Send SMS
Sends an SMS message

Add note
Adds a note to an existing contact

Update contact
Updates the details of an existing contact

Update agent
Updates the details of an existing agent

Fetch contact
Fetches the details of an existing contact using ID or keyword
What is BigCommerce?
BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.
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What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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