Integrate Chaport with EvaluAgent

Send information between Chaport and EvaluAgent automatically, without writing any code, using Zoho Flow.

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Establish a new contact in EvaluAgent whenever a live chat starts in Chaport

Automatically capture contact details seamlessly during live chat interactions. This flow will set up a new contact in EvaluAgent for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow creates a new contact in EvaluAgent.
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Establish a new contact in EvaluAgent whenever a live chat starts in Chaport

Chaport + EvaluAgent

Build your own integrations between Chaport and EvaluAgent

Connect Chaport and EvaluAgent with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Chaport and EvaluAgent using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat started

Triggers when a new chat is started

Operator added

Triggers when a new operator is added

Visitor updated

Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated

Chat finished

Triggers when a chat is finished

Evaluation created

Triggers when a new evaluation is added

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create operator

Creates a new operator

Create contact

Creates a new contact

Create user

Adds a new user

Update user

Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.

What is Chaport?

Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.

Customer Support

What is EvaluAgent?

EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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