Integrate EvaluAgent with Aircall

Send information between EvaluAgent and Aircall automatically, without writing any code, using Zoho Flow.

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Add a new contact in Aircall whenever a new contact is added in EvaluAgent

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will generate a new contact in Aircall each time a new contact is created in EvaluAgent.

How it works
  1. The flow triggers when a new contact is created in EvaluAgent.
  2. Zoho Flow creates a new contact in Aircall.
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Add a new contact in Aircall whenever a new contact is added in EvaluAgent

EvaluAgent + Aircall

Build your own integrations between EvaluAgent and Aircall

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Supported triggers and actions

Integrate EvaluAgent and Aircall using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Evaluation created

Triggers when a new evaluation is added

Contact created

Triggers when a new contact is created

Commented call

Triggers when a call is commented on by someone

Tagged call

Triggers when a call is tagged

Call ended

Triggers when a call ends

New contact

Triggers when a new contact is created

New inbound call

Triggers when there is a new inbound call

New missed call

Triggers when there is a new missed call

Assigned call

Triggers when a call is assigned to someone

Updated contact

Triggers when a contact is updated

New outbound call

Triggers when there is a new outbound call

New voicemail

Triggers when there is a new voicemail

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create user

Adds a new user

Update user

Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.

Create tag

Creates a new tag

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update contact's phone number

Updates the phone number of an existing contact using its entry ID

Update contact's email address

Updates the email details of an existing contact using its entry ID

Fetch contact

Fetches the details of an existing contact by ID, phone number, or email address

What is EvaluAgent?

EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.

Customer Support

What is Aircall?

Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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