Integrate EvaluAgent with MessageBird
Send information between EvaluAgent and MessageBird automatically, without writing any code, using Zoho Flow.
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Create a new contact in MessageBird whenever a new contact is created in EvaluAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in MessageBird each time a new contact is created in EvaluAgent.
How it works
- The flow triggers when a new contact is created in EvaluAgent.
- Zoho Flow creates a new contact in MessageBird.
Create a new contact in MessageBird whenever a new contact is created in EvaluAgent
EvaluAgent + MessageBird
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Supported triggers and actions
Integrate EvaluAgent and MessageBird using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Evaluation created
Triggers when a new evaluation is added
Contact created
Triggers when a new contact is created
New channel message received
Triggers when a new channel message is received
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create user
Adds a new user
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
Send SMS
Sends an SMS message
Reply to Conversation
Adds a new message to an existing conversation and sends it to the contact you're talking to
Start channel conversation
Starts a new channel conversation
Send voice message
Sends a voice message
Send MMS
Sends a new MMS message
Create contact
Creates a new contact
Create group
Creates a new group
Add contact to group
Adds an existing contact into group by group ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Remove contact from group
Removes an already added contact from group by group ID
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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What is MessageBird?
MessageBird is a customer communication platform. You can send voice messages, integrate video calling with your system, and connect to carriers across the globe.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
