Integrate Fluent Support with Active Collab
Send information between Fluent Support and Active Collab automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Active Collab for new tickets generated in Fluent Support
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Active Collab for new tickets created in Fluent Support.
How it works
- The flow triggers when a new ticket is created in Fluent Support.
- Zoho Flow creates a new task in Active Collab.
Add new tasks to your Active Collab for new tickets generated in Fluent Support
Fluent Support + Active Collab
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Supported triggers and actions
Integrate Fluent Support and Active Collab using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket agent changed
Triggers when a ticket agent is changed
Ticket closed
Triggers when an existing ticket is closed
Ticket reopened
Triggers when a ticket is reopened
Ticket created
Triggers when a new ticket is created
Tickets moved
Triggers when tickets are moved
Task updated
Triggers when the details of an existing task is updated
Task closed
Triggers when a task is closed
Project created
Triggers when a new project is created
Task list created
Triggers when a new task list is created in a project
Comment added
Triggers when a comment is added to an object
Task created
Triggers when a new task is created
Task moved
Triggers when a task is moved from one task list to another
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Fetch agent
Fetches the details of an existing agent
Fetch customer
Fetches the details of an existing customer
Fetch ticket
Fetches the details of an existing ticket
Create task
Creates a new task
Add comment to task
Creates a new comment in the selected task
Create project
Creates a new project
Add comment to discussion
Adds a new comment to discussion
Create company
Creates a new company
Update task
Updates the details of an existing task
Update project
Updates the details of an existing project
Move task
Moves the specified task to the selected task list
Update company
Updates the details of an existing company
Fetch company
Fetches the details of an existing company by ID or name
Fetch currency
Fetches the details of an existing currency by ID, name, or code
Fetch label
Fetches the details of an existing label by ID or name
Fetch user
Fetches the details of an existing user by email address
Fetch template
Fetches the details of an existing template
Fetch task
Fetches the details of an existing task
Fetch project
Fetches the details of an existing project by ID or name
Fetch category
Fetches the details of an existing category by ID or name
What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
What is Active Collab?
ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.
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