

Integrate Fluent Support with BigCommerce
Send information between Fluent Support and BigCommerce automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Fluent Support and BigCommerce using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket agent changed
Triggers when a ticket agent is changed

Ticket closed
Triggers when an existing ticket is closed

Ticket reopened
Triggers when a ticket is reopened

Ticket created
Triggers when a new ticket is created

Tickets moved
Triggers when tickets are moved

Customer updated
Triggers when the details of an existing customer are updated

Order created
Triggers when a new order is created

Product updated
Triggers when the details of an existing product are updated

Product created
Triggers when a new product is created

Shipment created
Triggers when a new shipment is created

Subscriber updated
Triggers when any detail of an existing subscriber is updated

Cart created
Triggers when a new cart is created

Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Customer created
Triggers when a new customer is added

Order status updated
Triggers when the status of an existing order is updated

Coupon created
Triggers when a new coupon is created

Cart converted to order
Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Subscriber created
Triggers when a new subscriber is created
All Actions - Actions are the automated tasks

Create ticket
Creates a new ticket

Create customer
Creates a new customer

Fetch agent
Fetches the details of an existing agent

Fetch customer
Fetches the details of an existing customer

Fetch ticket
Fetches the details of an existing ticket

Create order
Creates a new order

Add customer address
Adds address details to an existing customer

Create subscriber
Creates a new subscriber

Create customer
Creates a new customer

Create coupon
Creates a new coupon

Create product
Creates a new product

Update product
Updates the details of an existing product

Update customer
Updates the details of an existing customer

Update subscriber
Updates the details of an existing subscriber

Update order
Updates the details of an existing order

Fetch order
Fetches the details of an existing order by ID

Fetch product
Fetches the details of an existing product using product ID

Fetch customer
Fetches the details of an existing customer using ID
What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
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What is BigCommerce?
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