Integrate Fluent Support with Favro

Send information between Fluent Support and Favro automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Favro for new tickets generated in Fluent Support

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Favro for new tickets generated in Fluent Support.

How it works
  1. The flow triggers when a new ticket is created in Fluent Support.
  2. Zoho Flow creates a new task in a card in Favro.
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Add new tasks to your Favro for new tickets generated in Fluent Support

Fluent Support + Favro

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Supported triggers and actions

Integrate Fluent Support and Favro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket agent changed

Triggers when a ticket agent is changed

Ticket closed

Triggers when an existing ticket is closed

Ticket reopened

Triggers when a ticket is reopened

Ticket created

Triggers when a new ticket is created

Tickets moved

Triggers when tickets are moved

Card updated

Triggers when any field (except comments) of a card is changed

Card moved

Triggers when a card is moved on a widget

Task created

Triggers when a new task is created in a card

Card committed

Triggers when a card is committed to another widget

Card created

Triggers when a card is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Fetch agent

Fetches the details of an existing agent

Fetch customer

Fetches the details of an existing customer

Fetch ticket

Fetches the details of an existing ticket

Create card

Creates a new card

Create task list

Create a new task list in card

Create task

Creates a new task in a card

What is Fluent Support?

Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.

What is Favro?

Favro is a planning and collaboration app for organizational flow. It provides multiple views on planning with Kanban flows, spreadsheet-style, work scheduled on a timeline and more.

Project Management

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Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, OpIndia

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

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CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

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