Integrate Formstack with Deskpro
Send information between Formstack and Deskpro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Deskpro whenever a new submission is made in Formstack
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Deskpro in response to each new form submission in Formstack.
How it works
- The flow triggers when a new submission is added to the selected form in Formstack.
- Zoho Flow creates a new ticket in Deskpro.
Create a ticket in Deskpro whenever a new submission is made in Formstack
Formstack + Deskpro
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Supported triggers and actions
Integrate Formstack and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Form
Triggers when a new form is created
New Submission
Triggers when a new submission is added to the selected form
Organization created
Triggers when a new organization is created
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
All Actions - Actions are the automated tasks
Create Submission
Creates a submission in the selected form
Add person
Adds a new person
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch ticket
Fetches the details of an existing ticket by its ID
What is Formstack?
Similar apps
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
