Integrate Formstack with Trengo
Send information between Formstack and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in Trengo following a form submission in Formstack
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Trengo each time a form is submitted in Formstack.
How it works
- The flow triggers when a new submission is added to the selected form in Formstack.
- Zoho Flow creates a new ticket in Trengo.
Create a new ticket in Trengo following a form submission in Formstack
Formstack + Trengo
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Supported triggers and actions
Integrate Formstack and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Form
Triggers when a new form is created
New Submission
Triggers when a new submission is added to the selected form
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
Ticket closed
Triggers when an existing ticket is closed
Ticket reopened
Triggers when an existing ticket is reopened
Note created
Triggers when a new internal message is created
Outbound message sent
Triggers when a new outbound message is sent
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Create Submission
Creates a submission in the selected form
Assign label for ticket
Assigns the specified label for an existing ticket
Send ticket message
Sends a ticket message
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Create profile
Creates a new profile
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update profile
Updates the details of an existing profile by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Fetch ticket
Fetches the details of an existing ticket by ID
Update contact custom field
Updates the details of an existing contact custom field
What is Formstack?
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What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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