Integrate Freshservice with Monday
Send information between Freshservice and Monday automatically, without writing any code, using Zoho Flow.
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Connect Freshservice and Monday with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshservice and Monday using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Updated problem
Triggers when any detail of a problem is updated
Asset updated
Triggers when the details of an asset is updated
Updated ticket
Triggers when any detail of a ticket is updated
Change created
Triggers when a new change is created
Problem created
Triggers when a new problem is created
Release created
Triggers when a new release is created
Updated release
Triggers when any detail of a release is updated
Change updated
Triggers when any detail of a change is updated
Asset created
Triggers when a new asset is created
Ticket created
Triggers when a new ticket is created
Item created in board
Triggers when a new item is created in the selected board
Member added
Triggers when a new member is added
Update posted
Triggers when an update is posted
Board created
Triggers when a new board is created
All Actions - Actions are the automated tasks
Add device to software
Adds a new device to the specified software
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Create reply conversation
Creates a new reply conversation for the ticket
Create problem
Creates a new problem
Create requester
Creates a new requester
Create change
Creates a new change
Create ticket note
Creates a new ticket note
Create release
Creates a new release
Create contract
Creates a new contract
Create department
Creates a new department
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Create board
Creates a new board
Create update
Creates an update for the selected item
Create item
Creates a new item in the selected board
Update column values in item
Updates the value of a column in the specified item
Fetch board
Fetches the details of an existing board by board ID
Create or fetch tag
Fetches the details of an existing tag if it exists or else creates a new tag
Fetch user
Fetches the details of an existing user by email or ID
Fetch item
Fetches the details of an existing item by name or ID
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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What is Monday?
Monday (previously Dapulse) is a project management tool that lets you manage everything from a single board. It also enables organizations to build custom workflow apps in a code-free environment.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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