Integrate GoSquared with CloudTalk
Send information between GoSquared and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a new contact in CloudTalk for each live chat initiation in GoSquared
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in CloudTalk for every new live chat session in GoSquared.
How it works
- The flow triggers when a new live chat message is received in GoSquared.
- Zoho Flow creates a new contact in CloudTalk.
Set up a new contact in CloudTalk for each live chat initiation in GoSquared
GoSquared + CloudTalk
Build your own integrations between GoSquared and CloudTalk
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Supported triggers and actions
Integrate GoSquared and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New live chat message
Triggers when a new live chat message is received
Traffic spike
Triggers when the number of current online visitors goes above a certain threshold
User enters smart group
Triggers when a user enters the selected smart group
Traffic dip
Triggers when the number of current online visitors falls below a certain threshold
User exits smart group
Triggers when a user exits the selected smart group
Call created
Triggers when a new call of the selected type is created
Agent created
Triggers when a new agent is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create agent
Creates a new agent
Add activity
Adds an activity to an existing contact
Create contact
Creates a new contact
Send SMS
Sends an SMS message
Add note
Adds a note to an existing contact
Update contact
Updates the details of an existing contact
Update agent
Updates the details of an existing agent
Fetch contact
Fetches the details of an existing contact using ID or keyword
What is GoSquared?
GoSquared is web analytics, live chat, and customer data platform. You can generate leads, segment users, and track key website metrics in real time.
Similar apps
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Toto
Technical Engineer, Master Liveaboards
