

Integrate Groove with Messente
Send information between Groove and Messente automatically, without writing any code, using Zoho Flow.

Build your own integrations between Groove and Messente
Connect Groove and Messente with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Messente using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket created
Triggers when a new ticket is created

Agent replied
Triggers when an agent replies to a ticket

Note added
Triggers when a note is added to a ticket

Ticket tagged
Triggers when a ticket is tagged

Ticket closed
Triggers when a ticket is closed

Ticket opened
Triggers when a ticket is opened

Customer added
Triggers when a customer is added

Customer replied
Triggers when a customer replies to a ticket

Ticket assigned
Triggers when a ticket is assigned

Ticket deleted
Triggers when a ticket is deleted from trash

Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Reopen ticket
Changes the state of a ticket to Opened

Change ticket state
Changes the state of a ticket

Assign agent to ticket
Assigns an agent to a ticket

Close ticket
Changes the state of a ticket to Closed

Find customer
Fetches customer profile details using email address

Send SMS
Sends an SMS message
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Messente?
Messente allows you to send out business-critical SMS message notifications and marketing campaigns.
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