Integrate Groove with SimplyBook
Send information between Groove and SimplyBook automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Groove and SimplyBook using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer added
Triggers when a customer is added
Customer replied
Triggers when a customer replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Booking event occurred
Triggers when a booking event, such as booking creation, booking cancellation, or booking modification, occurs in Simplybook
Booking canceled
Triggers when a booking is canceled
Client created
Triggers when a new client is created
Booking updated
Triggers when the details of an existing booking are updated
Booking created
Triggers when a new booking is created
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
Create booking
Creates a new booking
Create client
Creates a new client
Create note
Creates a new note
Update client
Updates the details of an existing client
Update note
Updates the details of an existing note
Update booking
Updates the details of an existing booking
Get first available slots
Returns the first available slots for the selected service, provider, and date.
Fetch service
Fetches the details of an existing service using ID
Fetch product
Fetches the details of an existing product using ID
Fetch client
Fetches the details of an existing client using ID
Fetch ticket by code
Fetches the details of an existing ticket using ticket code
Fetch booking
Fetches the details of an existing booking using ID
Fetch provider
Fetches the details of an existing provider using ID
Fetch note
Fetches the details of an existing note using ID
Search product
Searches the details of an existing product using product name
Search client
Searches the details of an existing client using client name and email address
Search service
Searches the details of an existing service using service name
Search provider
Searches the details of an existing provider using provider name
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is SimplyBook?
SimplyBook is appointment and scheduling software that allows your clients to book your services online at any place, any time (24/7), and on any device while offering a variety of flexible features.
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Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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