Integrate Groove with Snipe-IT
Send information between Groove and Snipe-IT automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Groove and Snipe-IT using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer added
Triggers when a customer is added
Customer replied
Triggers when a customer replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
License created
Triggers when a new license created
Maintenance created
Triggers when a new maintenance is created
Asset created
Triggers when a new asset is created
Model created
Triggers when a new model is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
Create asset
Creates a new asset
Create user
Creates a new user
Create model
Creates a new model
Create maintenance
Creates a new maintenance
Update user
Updates the details of an existing user
Update asset
Updates the details of an existing asset
Fetch group
Fetches the details of an existing group
Fetch asset
Fetches the details of an existing asset
Fetch status label
Fetches the details of an existing status label
Fetch supplier
Fetches the details of an existing supplier
Fetch company
Fetches the details of an existing company
Fetch department
Fetches the details of an existing department
Fetch location
Fetches the details of an existing location
Fetch user
Fetches the details of an existing user
Fetch model
Fetches the details of an existing model
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is Snipe-IT?
Snipe-IT is an open-source asset management system that can help you manage software licenses, hardware assets, accessories, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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