Integrate LiveAgent with Aero Workflow

Send information between LiveAgent and Aero Workflow automatically, without writing any code, using Zoho Flow.

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Create action items in your Aero Workflow for newly generated tickets in LiveAgent

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Aero Workflow for newly generated tickets in LiveAgent.

How it works
  1. The flow triggers when a new ticket is created in LiveAgent.
  2. Zoho Flow creates a new task in Aero Workflow.
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Create action items in your Aero Workflow for newly generated tickets in LiveAgent

LiveAgent + Aero Workflow

Build your own integrations between LiveAgent and Aero Workflow

Connect LiveAgent and Aero Workflow with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Aero Workflow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Create company

Creates a new company

Create ticket

Creates a new ticket

Remove contact from group

Removes a contact from the selected group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Create task

Creates a new task

Create company

Creates a new company

Create contact

Creates a new contact

Create appointment

Creates a new appointment

Create email

Creates a new email

Fetch contact

Fetches details of an existing contact by ID

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Aero Workflow?

Aero Workflow is an accounting workflow management platform. You can create task templates, schedule tasks, and track work and time effectively.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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