

Integrate Maropost Commerce Cloud (formerly Neto) with WATI
Send information between Maropost Commerce Cloud (formerly Neto) and WATI automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a new contact in WATI whenever a purchase is completed in Maropost Commerce Cloud (formerly Neto)
Streamline customer support by instantly creating contacts in your Whatsapp engagement tool for seamless post-purchase service. This flow will generate a new contact in WATI in response to new purchases from Maropost Commerce Cloud (formerly Neto).
How it works
- The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.


Create a new contact in WATI whenever a purchase is completed in Maropost Commerce Cloud (formerly Neto)
Maropost Commerce Cloud (formerly Neto) + WATI

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Supported triggers and actions
Integrate Maropost Commerce Cloud (formerly Neto) and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Product created
Triggers when a new product is created

Product updated
Triggers when the details of an existing product are updated

Customer updated
Triggers when the details of an existing customer are updated

Order created
Triggers when a new order is created with the order status set to 'new'

Paid order created
Triggers when a new paid order is created

Customer created
Triggers when a new customer is created

Payment created
Triggers when a new payment is created

RMA created
Triggers when a new RMA is created

Content created
Triggers when new content pages are created

Order completed
Triggers when an order is completed

Cart created
Triggers when a new cart is created in Abandoned/Closed/Open status

Message received
Triggers when a new message is received

New message received from contact
Triggers when a new message is received from the specified contacts

Session message sent
Triggers when a new session message is sent

Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks

Create RMA
Creates a new RMA

Create content
Creates a new content page

Create order
Creates a new order

Add supplier
Adds a new supplier

Add product category
Creates a new product category

Create customer
Creates a new customer

Create product
Creates a product

Update product
Updates the details of an existing product using product SKU

Update order
Updates the details of an existing order

Update customer
Updates the details of an existing customer

Fetch customer
Fetches the details of an existing customer

Fetch payment
Fetches the details of a payment

Fetch RMA
Fetches the details of an existing RMA

Fetch product
Fetches the details of a product using SKU and name

Fetch content
Fetches the details of an existing content page

Send template message
Sends an approved template WhatsApp message

Add or update contact
Adds a new contact or updates the details of an existing contact

Send session message
Sends a WhatsApp message to an open session
What is Maropost Commerce Cloud (formerly Neto)?
Neto is a retail management platform that provides a complete solution for ecommerce, POS, Inventory & Fulfillment. It provides features like in-built shipping labelling, inventory control, native accounting integration and more.
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
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