

Integrate Parseur with Trengo
Send information between Parseur and Trengo automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Parseur and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New table field processed
Triggers when the processed document contains new row(s) in the selected table

New document processed
Triggers when a document is parsed

New document not processed
Triggers when a document isn't parsed with an existing template

Ticket assigned
Triggers when an existing ticket is assigned to an agent

Ticket label added
Triggers when a new label is added to an existing ticket

Ticket closed
Triggers when an existing ticket is closed

Ticket reopened
Triggers when an existing ticket is reopened

Note created
Triggers when a new internal message is created

Outbound message sent
Triggers when a new outbound message is sent

Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks

Create Document
Creates a new document

Assign label for ticket
Assigns the specified label for an existing ticket

Send ticket message
Sends a ticket message

Send email
Sends an email to the specified email address

Create ticket
Creates a new ticket

Create profile
Creates a new profile

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Update profile
Updates the details of an existing profile by ID

Update ticket custom field
Updates the details of an existing ticket custom field

Fetch contact by ID
Fetches the details of an existing contact using contact ID

Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.

Fetch ticket
Fetches the details of an existing ticket by ID

Update contact custom field
Updates the details of an existing contact custom field
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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