

Integrate Retently with Zoho Cliq
Send information between Retently and Zoho Cliq automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Retently and Zoho Cliq using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Feedback received
Triggers when new feedback is received

Customer created
Triggers when a new customer is created

New channel added
Triggers when a new channel is created in your organization
All Actions - Actions are the automated tasks

Create customer and send survey
Sends a survey to the specified customer if the email address already exists. Otherwise, creates a customer and then sends the survey.

Create or update customer
Creates a new customer. Update the details if the email address already exists.

Unsubscribe customer
Unsubscribes the specified customer

Add tags to feedback
Adds tags to the specified feedback

Fetch score
Fetches the details of the latest NPS score

Create channel
Creates a new channel

Post card to channel
Posts a card to the specified channel

Message as bot on channel
Message as a bot on the specified channel

Create thread
Creates a new thread using message ID

Pin message
Pin an existing message in a conversation using message ID

Message user
Sends a message to the specified user

Add bot in a channel
Adds a bot to the selected channel

Message to bot
Sends a message to the selected bot

Message as bot to user
Posts a message as a bot to the specified user

Add user status
Adds the specified status to an existing user

Add channel member
Adds a new channel member

Message in channel
Posts a message in a channel

Delete channel
Deletes the selected channel

Update channel
Updates the details of an existing channel

Archive channel
Archives the selected channel

Post card to chat
Posts a card to the specified chat

Unarchive channel
Unarchives the selected channel

Update channel member role
Updates the role of a channel member

Message as bot
Posts message as the specified bot in the selected chat or channel

Fetch channel
Fetches the details of an existing channel by name

Fetch team
Fetches the details of an existing team by name

Fetch user by name or email
Fetches an existing user by name or email address

Remove channel member
Removes the specified member from the selected channel
What is Retently?
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What is Zoho Cliq?
Zoho Cliq is business communication software for team chat and collaboration. You can share files, create events, and make unlimited audio and video calls with absolute privacy.
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