Integrate ServiceDesk Plus Cloud with Clustdoc
Send information between ServiceDesk Plus Cloud and Clustdoc automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Clustdoc using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task created
Triggers when a new task is created
Request created
Triggers when a new request is created
Note created
Triggers when a new note is created
Request updated
Triggers when the details of an existing request are updated
Task updated
Triggers when the details of an existing task are updated
Requester created
Triggers when a new requester is created
Change status updated
Triggers when the status of an existing change is updated
Request approved
Triggers when an existing request is approved
Problem created
Triggers when a new problem is created in a template
Asset created
Triggers when a new asset is created
Change updated
Triggers when a change is updated
Change created
Triggers when a new change is created
Request updated in template
Triggers when an existing request is updated in the selected template
Request created in template
Triggers when a new request is created in the selected template
Task closed
Triggers when a task is closed
Application created
Triggers when a new application is created
E-contract created
Triggers when a new e-contract is created
Application closed
Triggers when an application is closed
Template created
Triggers when a new template is created
Online form created
Triggers when a new online form is created
All Actions - Actions are the automated tasks
Associate request with problem
Associates a request with a specific problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create requester
Creates a new requester
Create change
Creates a new change
Create problem
Creates a new problem
Create request
Creates a new request
Update requester
Updates the details of an existing requester based on ID
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Create e-contract
Creates a new e-contract
Create template
Creates a new template
Create message
Creates a new message
Create online form
Creates a new online form
Create application
Creates a new application
Update online form
Updates the details of an existing online form
Update e-contract
Updates the details of an existing e-contract
Update an application
Updates the details of an existing application
Update template
Updates the details of an existing template
Update message
Updates the details of an existing message
Fetch template
Fetches the details of an existing template using ID
Fetch online form
Fetches the details of an existing online form using ID
Fetch e-contract
Fetches the details of an existing e-contract using ID
Fetch application
Fetches the details of an existing application using ID
Fetch message
Fetches the details of an existing message using ID
Search application record
Searches for an existing application using an email address, first name, or last name of the contact
Search template record
Searches for an existing template using template name
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Clustdoc?
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CEO, OpIndia
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