

Integrate ServiceDesk Plus Cloud with Clustdoc
Send information between ServiceDesk Plus Cloud and Clustdoc automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Clustdoc using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Task created
Triggers when a new task is created

Request created
Triggers when a new request is created

Note created
Triggers when a new note is created

Request updated
Triggers when the details of an existing request are updated

Task updated
Triggers when the details of an existing task are updated

Requester created
Triggers when a new requester is created

Change status updated
Triggers when the status of an existing change is updated

Request approved
Triggers when an existing request is approved

Problem created
Triggers when a new problem is created in a template

Asset created
Triggers when a new asset is created

Change updated
Triggers when a change is updated

Change created
Triggers when a new change is created

Request updated in template
Triggers when an existing request is updated in the selected template

Request created in template
Triggers when a new request is created in the selected template

Task closed
Triggers when a task is closed

Application created
Triggers when a new application is created

E-contract created
Triggers when a new e-contract is created

Application closed
Triggers when an application is closed

Template created
Triggers when a new template is created

Online form created
Triggers when a new online form is created
All Actions - Actions are the automated tasks

Associate request with problem
Associates a request with a specific problem

Add solution
Adds a new solution

Create request note
Creates a note for the selected request

Create requester
Creates a new requester

Create change
Creates a new change

Create problem
Creates a new problem

Create request
Creates a new request

Update requester
Updates the details of an existing requester based on ID

Update change
Updates the details of an existing change

Update problem
Updates the details of an existing problem

Update request
Updates the details of an existing request

Fetch solution topic
Fetches a solution topic by its name

Fetch problem attribute ID
Fetches the selected problem's attribute ID by name

Find a request attribute
Fetches a request attribute by its name

Fetch request - By ID
Fetches the details of an existing request by ID

Fetch requester
Fetches the details of an existing requester by email address

Fetch change attribute
Fetches the details of an existing change attribute by name

Fetch problem
Fetches the details of an existing problem by ID

Fetch change UDF attributes
Fetches a change's UDF attributes by name

Fetch request UDF attributes
Fetches a request UDF attribute by its name

Create e-contract
Creates a new e-contract

Create template
Creates a new template

Create message
Creates a new message

Create online form
Creates a new online form

Create application
Creates a new application

Update online form
Updates the details of an existing online form

Update e-contract
Updates the details of an existing e-contract

Update an application
Updates the details of an existing application

Update template
Updates the details of an existing template

Update message
Updates the details of an existing message

Fetch template
Fetches the details of an existing template using ID

Fetch online form
Fetches the details of an existing online form using ID

Fetch e-contract
Fetches the details of an existing e-contract using ID

Fetch application
Fetches the details of an existing application using ID

Fetch message
Fetches the details of an existing message using ID

Search application record
Searches for an existing application using an email address, first name, or last name of the contact

Search template record
Searches for an existing template using template name
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Clustdoc?
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