

Integrate ServiceDesk Plus Cloud with Zoho WorkDrive
Send information between ServiceDesk Plus Cloud and Zoho WorkDrive automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus Cloud and Zoho WorkDrive
Connect ServiceDesk Plus Cloud and Zoho WorkDrive with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Zoho WorkDrive using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Task created
Triggers when a new task is created

Request created
Triggers when a new request is created

Note created
Triggers when a new note is created

Request updated
Triggers when the details of an existing request are updated

Task updated
Triggers when the details of an existing task are updated

Requester created
Triggers when a new requester is created

Change status updated
Triggers when the status of an existing change is updated

Request approved
Triggers when an existing request is approved

Problem created
Triggers when a new problem is created in a template

Asset created
Triggers when a new asset is created

Change updated
Triggers when a change is updated

Change created
Triggers when a new change is created

Request updated in template
Triggers when an existing request is updated in the selected template

Request created in template
Triggers when a new request is created in the selected template

Task closed
Triggers when a task is closed

Folder event occurred
Triggers when a new folder event has occurred

Folder renamed
Triggers when a folder is renamed

File created
Triggers when a new file is created

File downloaded
Triggers when a file is downloaded

Team folder created
Triggers when a new team folder is created

File event occurred
Triggers when a new file event has occurred

Folder created
Triggers when a new folder is created

File updated
Triggers when the details of an existing file are updated

Folder moved
Triggers when a folder is moved

Folder downloaded
Triggers when a folder is downloaded

File moved
Triggers when a file is moved from a folder

File renamed
Triggers when a file is renamed
All Actions - Actions are the automated tasks

Associate request with problem
Associates a request with a specific problem

Add solution
Adds a new solution

Create request note
Creates a note for the selected request

Create requester
Creates a new requester

Create change
Creates a new change

Create problem
Creates a new problem

Create request
Creates a new request

Update requester
Updates the details of an existing requester based on ID

Update change
Updates the details of an existing change

Update problem
Updates the details of an existing problem

Update request
Updates the details of an existing request

Fetch solution topic
Fetches a solution topic by its name

Fetch problem attribute ID
Fetches the selected problem's attribute ID by name

Find a request attribute
Fetches a request attribute by its name

Fetch request - By ID
Fetches the details of an existing request by ID

Fetch requester
Fetches the details of an existing requester by email address

Fetch change attribute
Fetches the details of an existing change attribute by name

Fetch problem
Fetches the details of an existing problem by ID

Fetch change UDF attributes
Fetches a change's UDF attributes by name

Fetch request UDF attributes
Fetches a request UDF attribute by its name

Create comment
Creates a new comment in the specified file

Share file or folder
Shares a file or folder within your organization or external users

Create embed code
Creates an embed code for the specified file or folder

Move file or folder to trash
Moves the specified file or folder to trash

Create external share link
Creates a customized external share link

Associate data template
Associates an existing data template with the selected file

Add label
Adds a new label to the specified resource

Create collection link
Creates a new collection link

Create folder
Creates a new folder in the selected path

Create download link
Creates a customized download link for the specified file or folder

Add group to team folder
Adds a group to the specified team folder

Add member to team folder
Adds a member to the specified team folder

Create team folder
Creates a new team folder

Create blank file
Creates a file in the specified folder

Unfollow file or folder
Unfollows the specified file or folder

Copy file or folder
Creates a copy of the specified file or folder

Move file or folder
Moves the specified file or folder

Rename file or folder
Renames the specified file or folder

Update external share link
Updates the customized external share link

Follow file or folder
Follows the specified file or folder for new updates

Update file or folder share permission
Updates the share permission for the specified file or folder

Fetch data template
Fetches the details of an existing data template

Fetch folder
Fetches the details of a folder by name

Fetch file or folder by ID
Fetches the details of an existing file or folder by ID

Fetch file - By keyword
Fetches the details of a file by keyword in the name or content

Fetch file - By name
Fetches the details of a file by name

Remove label
Removes an existing label from the specified resource

Remove share link
Removes the specified share link
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is Zoho WorkDrive?
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