Integrate ServiceDesk Plus Cloud with Zoho WorkDrive
Send information between ServiceDesk Plus Cloud and Zoho WorkDrive automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus Cloud and Zoho WorkDrive
Connect ServiceDesk Plus Cloud and Zoho WorkDrive with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Zoho WorkDrive using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task created
Triggers when a new task is created
Request created
Triggers when a new request is created
Note created
Triggers when a new note is created
Request updated
Triggers when the details of an existing request are updated
Task updated
Triggers when the details of an existing task are updated
Requester created
Triggers when a new requester is created
Change status updated
Triggers when the status of an existing change is updated
Request approved
Triggers when an existing request is approved
Problem created
Triggers when a new problem is created in a template
Asset created
Triggers when a new asset is created
Change updated
Triggers when a change is updated
Change created
Triggers when a new change is created
Request updated in template
Triggers when an existing request is updated in the selected template
Request created in template
Triggers when a new request is created in the selected template
Task closed
Triggers when a task is closed
Folder event occurred
Triggers when a new folder event has occurred
Folder renamed
Triggers when a folder is renamed
File created
Triggers when a new file is created
File downloaded
Triggers when a file is downloaded
Team folder created
Triggers when a new team folder is created
File event occurred
Triggers when a new file event has occurred
Folder created
Triggers when a new folder is created
File updated
Triggers when the details of an existing file are updated
Folder moved
Triggers when a folder is moved
Folder downloaded
Triggers when a folder is downloaded
File moved
Triggers when a file is moved from a folder
File renamed
Triggers when a file is renamed
All Actions - Actions are the automated tasks
Associate request with problem
Associates a request with a specific problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create requester
Creates a new requester
Create change
Creates a new change
Create problem
Creates a new problem
Create request
Creates a new request
Update requester
Updates the details of an existing requester based on ID
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Create comment
Creates a new comment in the specified file
Share file or folder
Shares a file or folder within your organization or external users
Create embed code
Creates an embed code for the specified file or folder
Move file or folder to trash
Moves the specified file or folder to trash
Create external share link
Creates a customized external share link
Associate data template
Associates an existing data template with the selected file
Add label
Adds a new label to the specified resource
Create collection link
Creates a new collection link
Create folder
Creates a new folder in the selected path
Create download link
Creates a customized download link for the specified file or folder
Add group to team folder
Adds a group to the specified team folder
Add member to team folder
Adds a member to the specified team folder
Create team folder
Creates a new team folder
Create blank file
Creates a file in the specified folder
Unfollow file or folder
Unfollows the specified file or folder
Copy file or folder
Creates a copy of the specified file or folder
Move file or folder
Moves the specified file or folder
Rename file or folder
Renames the specified file or folder
Update external share link
Updates the customized external share link
Follow file or folder
Follows the specified file or folder for new updates
Update file or folder share permission
Updates the share permission for the specified file or folder
Fetch data template
Fetches the details of an existing data template
Fetch folder
Fetches the details of a folder by name
Fetch file or folder by ID
Fetches the details of an existing file or folder by ID
Fetch file - By keyword
Fetches the details of a file by keyword in the name or content
Fetch file - By name
Fetches the details of a file by name
Remove label
Removes an existing label from the specified resource
Remove share link
Removes the specified share link
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is Zoho WorkDrive?
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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