Integrate ServiceDesk Plus On-Premises with Mailigen
Send information between ServiceDesk Plus On-Premises and Mailigen automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Mailigen
Connect ServiceDesk Plus On-Premises and Mailigen with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Mailigen using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
Request created
Triggers when a new request is created
Email clicked
Triggers when a link is clicked in an email
Email bounced
Triggers when an email is hard bounced
Email address updated
Triggers when an existing email address is updated
Contact updated
Triggers when the details of an existing contact are updated
Subscription added
Triggers when a new contact is added to the selected list
Email opened
Triggers when an email is opened
List created
Triggers when a new list is created
Unsubscription made
Triggers when a contact is unsubscribed from the selected list
All Actions - Actions are the automated tasks
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create request
Creates a new request
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Create or update subscription
Creates or updates a subscription in the selected list
Fetch subscriber
Fetches the details of an existing subscriber by email address
Unsubscribe SMS subscription
Removes a recipient phone number from the selected list
Unsubscribe email subscription
Removes a recipient email address from the selected list
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is Mailigen?
Mailigen is an email marketing tool that lets you send transactional emails, create online surveys, and track various metrics for email campaigns.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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