Integrate ServiceDesk Plus On-Premises with Zingtree
Send information between ServiceDesk Plus On-Premises and Zingtree automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Zingtree
Connect ServiceDesk Plus On-Premises and Zingtree with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Zingtree using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
Request created
Triggers when a new request is created
New Session
Triggers when a new session is created
New Session in Tree
Triggers when a new session is created in the selected tree
All Actions - Actions are the automated tasks
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create request
Creates a new request
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch Session Details
Fetches details about the selected session
Fetch Session Note
Fetches agent-entered notes for the selected session
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Zingtree?
Zingtree is a customer support tool that makes building and sharing interactive decision trees easy. You can publish and integrate trees, watch every session, and use analytics to assess the performance specifics.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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CEO, Lakeside CNC Group
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