Integrate ServiceDesk Plus On-Premises with Zoho Backstage
Send information between ServiceDesk Plus On-Premises and Zoho Backstage automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Zoho Backstage
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Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Zoho Backstage using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
Request created
Triggers when a new request is created
Order created
Triggers when a new order is created
Registration canceled by attendee
Triggers when a registration for an event is canceled by an attendee
Attendee registered for event
Triggers when an attendee registers for the selected event
Event created
Triggers when a new event is created
Order canceled
Triggers when an order is canceled
Attendee checked-in
Triggers when an attendee checks in to the selected event
Event republished
Triggers when an event is updated and then republished
Event published
Triggers when the organizer publishes the event microsite for the first time
All Actions - Actions are the automated tasks
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create request
Creates a new request
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Place order
Creates an order to buy ticket
Create event
Creates a new event in the selected portal
Cancel order
Cancels the specified order
Update event
Updates the details of an existing event
Fetch event
Fetches an event by ID
Fetch attendee in a event
Fetches the details of an existing attendee including its custom fields
Fetch ticket class details
Fetches the details of a ticket class by ID
Fetch order
Fetches the details of an existing order by order ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Zoho Backstage?
Zoho Backstage is an enterprise event management tool that lets you design event websites, manage registrations, promote events, and connect with attendees efficiently.
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Logic
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Custom functions
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Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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