Integrate ServiceNow with EZ Texting
Send information between ServiceNow and EZ Texting automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceNow and EZ Texting using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
New contact
Triggers when a new contact is created
New message
Triggers when a new message is received
All Actions - Actions are the automated tasks
Create record
Creates an incident record
Update record
Updates an existing incident record
Fetch user
Fetches the details of an existing user
Fetch record
Fetches an incident record by ID
Update contact
Updates the details of an existing contact
Send SMS
Sends a new text message
Fetch delivery report
Fetches the delivery report of the specified message
Move message to folder
Moves a message to the selected folder
Create contact
Creates a new contact
Fetch contact
Fetches an existing contact by email, phone number, or both
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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What is EZ Texting?
EZ Texting is a text marketing platform. You can schedule reminders, send messages to mobile and non-mobile numbers, and track spikes in engagement.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Endless integrations. End to manual work.
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