Integrate Shopify with Twilio
Send information between Shopify and Twilio automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a confirmation text message from Twilio when new orders are made in Shopify
Keep your customers informed by sending an order confirmation SMS after their purchase. This flow will send a SMS notification using Twilio for new orders created in Shopify.
How it works
- The flow triggers when a new order is created in Shopify.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Send a confirmation text message from Twilio when new orders are made in Shopify
Shopify + Twilio
Initiate an SMS via Twilio to engage customers with items left in their cart in Shopify
Assist your customers in completing their purchases with SMS alerts. This flow will trigger an SMS via Twilio when a cart is abandoned in Shopify.
How it works
- The flow triggers when an open cart is abandoned in Shopify.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Initiate an SMS via Twilio to engage customers with items left in their cart in Shopify
Shopify + Twilio
Build your own integrations between Shopify and Twilio
Connect Shopify and Twilio with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Shopify and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order updated
Triggers when an existing order is updated
Order drafted
Triggers when an existing order is drafted
Blog created
Triggers when a new blog is created
Product added
Triggers when a new product is added
Order created
Triggers when a new order is created
Order paid
Triggers when an existing order is paid
Checkout updated
Triggers when the details of an existing checkout are updated
Cart abandoned
Triggers when an open cart is abandoned
Customer updated
Triggers when the details of an existing customer are updated
Checkout created
Triggers when a new checkout is created
Product updated
Triggers when the details of an existing product are updated
Refund created
Triggers when a refund entry is created
Draft order updated
Triggers when the details of an existing draft order are updated
Order canceled
Triggers when an order is canceled in your store
Cart updated
Triggers when an existing cart is updated
Inventory item updated
Triggers when the details of an existing inventory item are updated
Customer created
Triggers when a new customer is created
Fulfillment updated
Triggers when any detail of an existing fulfillment is updated
Fulfillment created
Triggers when a new fulfillment is created
Order fulfilled
Triggers when an existing order is fulfilled
SMS message received
Triggers when a new SMS message is received
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
SMS message sent or received
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks
Create draft order
Creates a new draft order
Create blog
Creates a new blog
Add product
Adds a new product
Create order
Creates a new order
Send invite
Sends invite to the selected customer
Create customer
Creates a new customer
Update inventory quantity
Updates the quantity of a product or inventory item
Create discount code
Creates a new discount code
Create blog post
Creates a new post in the selected blog
Create product variants
Creates variants of an existing product
Update product variant
Updates the details of a product's variants
Update product
Updates the details of an existing product
Update order
Updates the details of an existing order by ID
Update customer
Updates the details of an existing customer
Update discount code
Updates the details of an existing discount code
Fetch transaction associated with order
Fetches the details of an existing transaction associated with an order
Fetch product variant by SKU
Fetches an existing product variant by SKU
Fetch latest customer order
Fetches the details of the latest customer order by customer ID
Fetch product
Fetches a product by title
Fetch transaction
Fetches the details of an existing transaction
Fetch order by name
Fetches the details of an existing order by name
Fetch order
Fetches the details of an existing order by ID
Fetch product variant
Fetches a product variant by title
Fetch discount code
Fetches the details of an existing discount code by code
Fetch customer
Fetches the details of an existing customer by name or email address
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Fetch message
Fetches the details of a message by its ID
What is Shopify?
Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.
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Custom functions
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
