![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Integrate Teamwork Desk with Insightly
Send information between Teamwork Desk and Insightly automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create action items in your Insightly for newly generated tickets in Teamwork Desk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Insightly for new tickets created in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Insightly.
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create action items in your Insightly for newly generated tickets in Teamwork Desk
Teamwork Desk + Insightly
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Teamwork Desk and Insightly
Connect Teamwork Desk and Insightly with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Insightly using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Thread edited
Triggers when a thread in the selected inbox is edited
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer
Triggers when a new customer is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket note
Triggers when a ticket note is added
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New agent reply
Triggers when an agent sends a reply
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer reply
Triggers when a customer sends a reply
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket
Triggers when a new ticket is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Updated customer details
Triggers when the details of a customer are updated
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
New Project
Triggers when a new project is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
New Task
Triggers when a new task is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
New Lead
Triggers when a new lead is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
New Contact
Triggers when a new contact is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
New Opportunity
Triggers when a new opportunity is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
New Organization
Triggers when a new organization is created
All Actions - Actions are the automated tasks
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create ticket
Creates a new ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create customer
Creates a new customer
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Link task to ticket
Links a task to a ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Reply to ticket
Adds a reply to the selected ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Unassign ticket
Unassigns the selected ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update customer
Updates the details of an existing customer
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Assign ticket
Assigns the selected ticket to a user
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch source
Fetches the source of an existing ticket by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch priorities
Fetches the priority of an existing ticket by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch type
Fetches the type of an existing ticket by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch status
Fetches the status of an existing ticket by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch tags
Fetch the details of an existing tag by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch customer
Fetches the details of an existing customer by name or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create Opportunity
Creates a new opportunity
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create Event
Creates a new event
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create Contact
Creates a new contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create Task
Creates a new task
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create Project
Creates a new project
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create Lead
Creates a new lead
![](https://flow-ca-public.nimbuspop.com/flow-apps/insightly.png)
Create Organization
Creates a new organization
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Insightly?
Insightly is a CRM and project management software. You can access everything about a lead from a single page, automate customer communication, and monitor your milestones, tasks, and even resources.
Similar apps
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