

Integrate Usedesk with Runrun.it
Send information between Usedesk and Runrun.it automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Runrun.it for new tickets generated in Usedesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Runrun.it for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Runrun.it.


Add new tasks to your Runrun.it for new tickets generated in Usedesk
Usedesk + Runrun.it

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Supported triggers and actions
Integrate Usedesk and Runrun.it using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Client added
Triggers when a new client is added

Ticket created
Triggers when a new ticket is created

Task created
Triggers when a new task is created

Project created
Triggers when a new project is created

Client created
Triggers when a new client is created
All Actions - Actions are the automated tasks

Create client
Creates a new client

Create agent
Creates a new agent

Add comment
Adds a comment to the specified ticket

Create chat
Creates a chat or send messages to an existing chat on behalf of the client

Send chat message
Sends a chat message to the specified client

Create ticket
Creates a new ticket

Update agent
Updates the details of an existing agent

Update client
Updates the details of an existing client

Update ticket
Updates the details of an existing ticket

Fetch client
Fetches the details of an existing client using client ID

Fetch ticket
Fetches the details of an existing ticket using ticket ID

Fetch agent by email address
Fetches the details of an existing agent using email address

Fetch agent by ID
Fetches the details of an existing agent using agent ID

Create client
Creates a new client

Create project
Creates a new project

Create post on enterprise wall
Creates a new post on enterprise wall

Create comment
Create a new comment

Create post on team wall
Creates a new post on team wall

Create task
Creates a new task
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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What is Runrun.it?
Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.
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