Integrate Usedesk with Workstack
Send information between Usedesk and Workstack automatically, without writing any code, using Zoho Flow.
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Create action items in your Workstack for newly generated tickets in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Workstack for new tickets created in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected todo in Workstack.
Create action items in your Workstack for newly generated tickets in Usedesk
Usedesk + Workstack
Build your own integrations between Usedesk and Workstack
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Supported triggers and actions
Integrate Usedesk and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Client added
Triggers when a new client is added
Ticket created
Triggers when a new ticket is created
New todo list
Triggers when a new todo list is created in the selected project
New meeting
Triggers when a new meeting is created for the selected user
New todo
Triggers when a new todo is created in the selected project
New task
Triggers when a new task is created for the selected user
New project
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create client
Creates a new client
Create agent
Creates a new agent
Add comment
Adds a comment to the specified ticket
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Send chat message
Sends a chat message to the specified client
Create ticket
Creates a new ticket
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch client
Fetches the details of an existing client using client ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Create meeting
Creates a new meeting
Create task
Creates a new task in the selected todo
Create todo list
Creates a new todo list in the selected project
Create todo
Creates a new todo in the selected project
Create project
Creates a new project
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
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