Integrate UseResponse with TeamWave
Send information between UseResponse and TeamWave automatically, without writing any code, using Zoho Flow.
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Create action items in your TeamWave for newly generated tickets in UseResponse
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in TeamWave for new tickets created in UseResponse.
How it works
- The flow triggers when a new ticket is created in UseResponse.
- Zoho Flow creates a new task in TeamWave.
Create action items in your TeamWave for newly generated tickets in UseResponse
UseResponse + TeamWave
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Supported triggers and actions
Integrate UseResponse and TeamWave using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Topic created
Triggers when a new topic is created
Comment added
Triggers when a new comment is added
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create user
Creates a new user
Create comment
Creates a new comment
Create topic
Creates a new topic
Create milestone
Creates a new milestone
Create activity
Creates a new activity
Create project
Creates a new project
Create deal
Creates a new deal
Create task
Creates a new task
Create organization
Creates a new organization
Create event
Creates a new event
Create person
Creates a new person
Create task list
Creates a new task list
Update event
Update the details of an existing event
Update organization
Updates the details of an existing organization
Update task
Updates the details of an existing task
Update deal
Updates the details of an existing deal
Update person
Updates the details of an existing person
What is UseResponse?
UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.
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What is TeamWave?
TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Louis Castellano
CEO, Lakeside CNC Group
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