Integrate UseResponse with Wrike
Send information between UseResponse and Wrike automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Wrike for new tickets created in UseResponse
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Wrike for new tickets generated in UseResponse.
How it works
- The flow triggers when a new ticket is created in UseResponse.
- Zoho Flow creates a new task under the selected folder or project in Wrike.
Create a task in Wrike for new tickets created in UseResponse
UseResponse + Wrike
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Supported triggers and actions
Integrate UseResponse and Wrike using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Topic created
Triggers when a new topic is created
Comment added
Triggers when a new comment is added
Ticket created
Triggers when a new ticket is created
Project status updated
Triggers when the status of a project is updated
Attachment added
Triggers when an attachment is added and extracts the attachment URL
Comment added for task
Triggers when a new comment is added for a task
Folder or project created
Triggers when a new folder or project is created
Task status updated
Triggers when the status of a task is updated
Comment added for folder or project
Triggers when a new comment is added for a folder or project
Task event occurred
Triggers when an event has occurred in a task
Folder or project event occurred
Triggers when an event has occurred in a folder or a project
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create user
Creates a new user
Create comment
Creates a new comment
Create topic
Creates a new topic
Create project
Creates a new project under the selected folder
Create task
Creates a new task under the selected folder or project
Create folder
Creates a new folder under the selected parent folder
Add comment to task
Adds a comment to the specified task
Add comment to folder or project
Adds a comment to the selected folder or project
Create time log entry
Creates a new time log entry for the specified task
Fetch user
Fetches the details of an existing user
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch task
Fetches the details of an existing task
Fetch folder or project
Fetches the details of an existing folder or project
What is UseResponse?
UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.
What is Wrike?
Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
