Integrate Worksnaps with Zoho SalesIQ
Send information between Worksnaps and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Worksnaps and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Project created
Triggers when a new project is created
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
Conversation attender updated
Triggers when an operator picks up a chat
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation rated
Triggers when a conversation is rated
Operator added
Triggers when a new operator is added
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation missed
Triggers when a conversation is missed
Conversation completed
Triggers when a conversation is completed
Department created
Triggers when a new department is created to the specified portal
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants added
Triggers when participants are invited to the chat
All Actions - Actions are the automated tasks
Create task assignment
Creates a new task assignment
Create time entry
Creates a new offline time entry for the specified user
Create task
Creates a new task
Update task
Updates the details of an existing task
Update project
Updates the details of an existing project
Update time entry
Updates the details of an existing time entry
Fetch project
Fetches the details of an existing project using ID
Fetch user
Fetches the details of an existing user using ID
Fetch task assignment
Fetches the details of an existing task assignment using ID
Fetch task
Fetches the details of an existing task using ID
Fetch time entry
Fetches the details of an existing time entry using ID
Send message to latest conversation
Sends a message to the latest conversation
Create article
Creates a new article
Associate operators to department
Associates operators to the selected department
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
Enable department
Enables the selected department
What is Worksnaps?
Worksnaps is a remote time-tracking service that tracks user time and activity with visual proof.
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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