Integrate Zoho Commerce with CloudTalk
Send information between Zoho Commerce and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a confirmation SMS through CloudTalk for every new order placed in Zoho Commerce
Keep your customers informed by sending an order confirmation SMS after their purchase. This flow will send a SMS notification using CloudTalk for new orders created in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow sends an SMS message in CloudTalk.
Send a confirmation SMS through CloudTalk for every new order placed in Zoho Commerce
Zoho Commerce + CloudTalk
Set up a contact in CloudTalk following a purchase in Zoho Commerce
Enable seamless post-purchase customer support by instantly creating contacts in your call center software. This flow will create a new contact in CloudTalk for new purchases made in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in CloudTalk.
Set up a contact in CloudTalk following a purchase in Zoho Commerce
Zoho Commerce + CloudTalk
Build your own integrations between Zoho Commerce and CloudTalk
Connect Zoho Commerce and CloudTalk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Commerce and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Canceled order
Triggers when an order is canceled
Product created
Triggers when a new product is created
New order
Triggers when a new order is received
Product updated
Triggers when the details of an existing product are updated
Sales order payment received
Triggers when a sales order payment is received
Delivered order
Triggers when an order is delivered
Confirmed order
Triggers when an order is confirmed
Declined order
Triggers when an order is declined
Shipped order
Triggers when an order is shipped
Call created
Triggers when a new call of the selected type is created
Agent created
Triggers when a new agent is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Invite member to portal
Invites a member to the selected portal using email address
Create coupon
Creates a new coupon
Create variant
Creates a new variant for the specified product
Create product
Creates a new product
Update variant
Updates the details of an existing variant
Mark order as shipped
Marks the status of the specified order as shipped
Mark order as void
Marks the status of the specified order as void
Update product
Updates the details of an existing product
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as confirmed
Marks the status of the specified order as confirmed
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch product - By name
Fetches the details of an existing product by name
Fetch product - By ID
Fetches the details of an existing product by ID
Create agent
Creates a new agent
Add activity
Adds an activity to an existing contact
Create contact
Creates a new contact
Send SMS
Sends an SMS message
Add note
Adds a note to an existing contact
Update contact
Updates the details of an existing contact
Update agent
Updates the details of an existing agent
Fetch contact
Fetches the details of an existing contact using ID or keyword
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
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What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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