Integrate Zoho SalesIQ with Backlog
Send information between Zoho SalesIQ and Backlog automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho SalesIQ and Backlog using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation created
Triggers when a new conversation is created
Conversation attender updated
Triggers when an operator picks up a chat
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation rated
Triggers when a conversation is rated
Operator added
Triggers when a new operator is added
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation missed
Triggers when a conversation is missed
Conversation completed
Triggers when a conversation is completed
Department created
Triggers when a new department is created to the specified portal
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants added
Triggers when participants are invited to the chat
User created
Triggers when a new user is created
Project created
Triggers when a new project is created
Issue created
Triggers when a new issue is created
Issue updated
Triggers when an existing issue is updated
All Actions - Actions are the automated tasks
Send message to latest conversation
Sends a message to the latest conversation
Create article
Creates a new article
Associate operators to department
Associates operators to the selected department
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
Enable department
Enables the selected department
Add issue
Adds a new issue
Add project
Adds a new project
Add comment
Adds a comment to an existing issue
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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What is Backlog?
Backlog is an all-in-one project management application for teams. It provides issue tracking, Git hosting, version control, Wikis, and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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