Integrate Zoho Workerly with Groove
Send information between Zoho Workerly and Groove automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho Workerly and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record created
Triggers when a new record is created
Record created or updated in view
Triggers when a new record is created or an existing record is updated in the selected view
Record updated
Triggers when the details of an existing record are updated
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer added
Triggers when a customer is added
Customer replied
Triggers when a customer replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
Create time log entry
Creates a new time log entry
Create record
Creates a new record
Update record
Updates the details of an existing record
Fetch record
Fetches the details of an existing record
Fetch user
Fetches the details of an existing user
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
What is Zoho Workerly?
Similar apps
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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CEO, OpIndia
Endless integrations. End to manual work.
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