Integrate Acuity Scheduling with CloudTalk

Send information between Acuity Scheduling and CloudTalk automatically, without writing any code, using Zoho Flow.

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Trigger an SMS notification via CloudTalk upon a booking creation in Acuity Scheduling

Send real-time SMS updates for booking confirmations to enhance customer experience. This flow sends an SMS from CloudTalk for every new booking created in Acuity Scheduling.

How it works
  1. The flow triggers when an appointment is created or updated in Acuity Scheduling.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Trigger an SMS notification via CloudTalk upon a booking creation in Acuity Scheduling

Acuity Scheduling + CloudTalk

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Supported triggers and actions

Integrate Acuity Scheduling and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Appointment canceled

Triggers when an appointment is canceled

Appointment rescheduled

Triggers when an appointment is rescheduled

Product order completed

Triggers when a new product order is completed

Appointment updated

Triggers when an existing appointment is updated

Appointment scheduled

Triggers when a new appointment is scheduled

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Block off time

Blocks off a time range on your schedule

Create appointment

Creates a new appointment. Appointments can be created starting tomorrow.

Fetch appointment

Fetches an appointment by ID. If the appointment does not exist, you can choose to create a new one.

Create contact

Creates a new contact

Create agent

Creates a new agent

Send SMS

Sends an SMS message

Add note

Adds a note to an existing contact

Add activity

Adds an activity to an existing contact

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is Acuity Scheduling?

Acuity Scheduling is online scheduling software that helps you schedule appointments across varying timezones. You can send customized notifications, set up billing integrations, ensure two-way sync, and embed forms and calendars.

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Sales Director, Artico

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CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

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