Integrate BigCommerce with RingCentral

Send information between BigCommerce and RingCentral automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Generate a confirmation SMS notification via RingCentral for every new order in BigCommerce

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via RingCentral whenever new orders are generated in BigCommerce.

How it works
  1. The flow triggers when a new order is created in BigCommerce.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Generate a confirmation SMS notification via RingCentral for every new order in BigCommerce

BigCommerce + RingCentral

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Send a text notification via RingCentral to customers who haven’t completed their purchase in BigCommerce

Boost re-engagement on abandoned carts and increase customer purchases with SMS alerts. This flow will trigger an SMS via RingCentral when a cart is abandoned in BigCommerce.

How it works
  1. The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a text notification via RingCentral to customers who haven’t completed their purchase in BigCommerce

BigCommerce + RingCentral

Build your own integrations between BigCommerce and RingCentral

Connect BigCommerce and RingCentral with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

Coupon created

Triggers when a new coupon is created

Cart converted

Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Updated subscriber

Triggers when any detail of an existing subscriber is updated

Product created

Triggers when a new product is created

Updated product

Triggers when any detail of an existing product is updated

Customer created

Triggers when a new customer is added

Subscriber created

Triggers when a new subscriber is created

Updated order status

Triggers when the status of an existing order is updated

Cart created

Triggers when a new cart is created

Shipment created

Triggers when a new shipment is created

New SMS

Triggers when a new SMS is sent or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call disconnected

Triggers when a call is ended

Call missed

Triggers when a call is missed

Call answered

Trigger when a call is answered

All Actions - Actions are the automated tasks

Create customer address

Adds address details for an existing customer

Create subscriber

Creates a new subscriber

Create order

Creates a new order

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update subscriber

Updates the details of an existing subscriber

Update product

Updates the details of an existing product

Update order

Updates the details of an existing order

Fetch customer

Fetches the details of an existing customer based on ID

Fetch order

Fetches the details of an existing order by ID

Fetch Product

Fetches the details of an existing product by ID

Send SMS

Sends a new SMS to the specified phone number

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Create team message

Creates a new team message

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch message by ID

Fetches the details of an existing message record by message ID

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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