Integrate Chaport with Trengo
Send information between Chaport and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a new contact in Trengo for each live chat initiation in Chaport
Seamlessly capture lead data with no manual intervention, ensuring efficiency and eliminating any chance of omission. This flow will set up a new contact in Trengo for every new live chat session in Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow creates a new contact in Trengo.
Set up a new contact in Trengo for each live chat initiation in Chaport
Chaport + Trengo
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Supported triggers and actions
Integrate Chaport and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Chat finished
Triggers when a chat is finished
Chat started
Triggers when a new chat is started
Operator added
Triggers when a new operator is added
Visitor updated
Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket label added
Triggers when a new label is added to an existing ticket
Inbound message received
Triggers when a new inbound message is received
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket reopened
Triggers when an existing ticket is reopened
All Actions - Actions are the automated tasks
Create operator
Creates a new operator
Send email
Sends an email to the specified email address
Send ticket message
Sends a ticket message
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch ticket
Fetches the details of an existing ticket by ID
What is Chaport?
Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.
Similar apps
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
