![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Integrate CloudTalk with IT Portal
Send information between CloudTalk and IT Portal automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Add a new contact in IT Portal whenever a new contact is added in CloudTalk
Ensure quick access to contact information across all platforms for enhanced engagement. This flow create a new contact is in IT Portal each time a new contact is created in CloudTalk.
How it works
- The flow triggers when a new contact is created in CloudTalk.
- Zoho Flow creates a new contact in IT Portal.
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Add a new contact in IT Portal whenever a new contact is added in CloudTalk
CloudTalk + IT Portal
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between CloudTalk and IT Portal
Connect CloudTalk and IT Portal with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate CloudTalk and IT Portal using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Call created
Triggers when a new call of the selected type is created
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Agent created
Triggers when a new agent is created
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Contact created
Triggers when a new contact is created
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Contact created or updated
Triggers when a contact is created or if the details of an existing contact are updated
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Configuration created or updated
Triggers when a configuration is created or if the details of an existing configuration are updated
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Device created or updated
Triggers when a device is created or if the details of an existing device are updated
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Knowledge base article created or updated
Triggers when a knowledge base article is created or if the details of an existing knowledge base article are updated
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Site created or updated
Triggers when a site is created or if the details of an existing site are updated
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Company created or updated
Triggers when a company is created or if the details of an existing company are updated
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Create agent
Creates a new agent
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Send SMS
Sends an SMS message
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Add note
Adds a note to an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Add activity
Adds an activity to an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Update agent
Updates the details of an existing agent
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Update contact
Updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/cloudtalk.png)
Fetch contact
Fetches the details of an existing contact using ID or keyword
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Create knowledge base article
Creates a new knowledge base article
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Add address
Adds a new address
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Create site
Creates a new site
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Create company
Creates a new company
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Update contact
Updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Update company
Updates the details of an existing company
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Update address
Updates the details of an existing address
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Fetch knowledge base article
Fetches the details of an existing knowledge base article
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Fetch site
Fetches the details of an existing site
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Fetch company
Fetches the details of an existing company
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Fetch contact
Fetches the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Fetch device
Fetches the details of an existing device
![](https://flow-in-public.nimbuspop.com/flow-apps/it_portal.png)
Fetch configuration
Fetches the details of an existing configuration
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
What is IT Portal?
IT Portal is a cloud and on-premises offering for IT documentation and MSP documentation. It securely centralizes documents, licenses, logins, contacts, apps, and devices.
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