

Integrate Detrack with Groove
Send information between Detrack and Groove automatically, without writing any code, using Zoho Flow.

Build your own integrations between Detrack and Groove
Connect Detrack and Groove with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Detrack and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Job status changed
Triggers when the status of an existing job is changed

Job created
Triggers when a new job is created

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Ticket tagged
Triggers when a ticket is tagged

Note added
Triggers when a note is added to a ticket

Agent replied
Triggers when an agent replies to a ticket

Ticket assigned
Triggers when a ticket is assigned

Customer added
Triggers when a customer is added

Ticket opened
Triggers when a ticket is opened

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket deleted
Triggers when a ticket is deleted from trash
All Actions - Actions are the automated tasks

Create job
Creates a new job

Update job
Updates the details of an existing job

Fetch job
Fetches the details of an existing job using DO number

Search job
Searches for the details of an existing job

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Close ticket
Changes the state of a ticket to Closed

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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