Integrate Ecwid with CloudTalk

Send information between Ecwid and CloudTalk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a confirmation SMS via CloudTalk when new orders are placed in Ecwid

Send instant confirmation and reassurance with an order confirmation SMS. This flow will send a SMS notification using CloudTalk for new orders created in Ecwid.

How it works
  1. The flow triggers when a new order is created in Ecwid.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Send a confirmation SMS via CloudTalk when new orders are placed in Ecwid

Ecwid + CloudTalk

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Create a new contact in CloudTalk whenever a purchase is completed in Ecwid

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will create a new contact in CloudTalk for new purchases made in Ecwid.

How it works
  1. The flow triggers when a new paid order is created in Ecwid.
  2. Zoho Flow creates a new contact in CloudTalk.
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Create a new contact in CloudTalk whenever a purchase is completed in Ecwid

Ecwid + CloudTalk

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Initiate an SMS via CloudTalk to engage customers with items left in their cart in Ecwid

Boost re-engagement on abandoned carts and increase customer purchases with SMS alerts. This flow will automatically send an SMS via CloudTalk when a shopping cart is abandoned in Ecwid.

How it works
  1. The flow triggers when a customer leaves the online store without making a purchase in Ecwid.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Initiate an SMS via CloudTalk to engage customers with items left in their cart in Ecwid

Ecwid + CloudTalk

Build your own integrations between Ecwid and CloudTalk

Connect Ecwid and CloudTalk with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Ecwid and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Cart abandoned

Triggers when a customer leaves the online store without making a purchase

Customer created

Triggers when a new customer is created

Product created

Triggers when a new product is created

Order created

Triggers when a new order is created

Order status updated

Triggers when an order's status is updated

Paid order created

Triggered when a new paid order is created

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create product

Creates a new product

Create discount coupon

Creates a new discount coupon

Create customer

Creates a new customer

Create order

Creates a new order

Fetch customer

Fetches the details of an existing customer by email address

Fetch order

Fetches an order by order number

Create contact

Creates a new contact

Create agent

Creates a new agent

Send SMS

Sends an SMS message

Add note

Adds a note to an existing contact

Add activity

Adds an activity to an existing contact

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is Ecwid?

Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.

E Commerce

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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