Integrate Fluent Support with Apptio Targetprocess

Send information between Fluent Support and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.

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Create action items in your Apptio Targetprocess for newly generated tickets in Fluent Support

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Apptio Targetprocess for newly generated tickets in Fluent Support.

How it works
  1. The flow triggers when a new ticket is created in Fluent Support.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
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Create action items in your Apptio Targetprocess for newly generated tickets in Fluent Support

Fluent Support + Apptio Targetprocess

Build your own integrations between Fluent Support and Apptio Targetprocess

Connect Fluent Support and Apptio Targetprocess with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Fluent Support and Apptio Targetprocess using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when an existing ticket is closed

Ticket created

Triggers when a new ticket is created

Tickets moved

Triggers when tickets are moved

Ticket reopened

Triggers when a ticket is reopened

Ticket agent changed

Triggers when a ticket agent is changed

New request

Triggers when a new request is created

New time record

Triggers when a new time record is created

New team iteration

Triggers when a new team iteration is added

New iteration

Triggers when a new iteration is added

New task

Triggers when a new task is created

New project

Triggers when a new project is created

New release

Triggers when a new release is created

New comment

Triggers when a new comment is added

New build

Triggers when a new build is created

New feature

Triggers when new feature is created

New user story

Triggers when a new user story is created

New bug

Triggers when a new bug is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Fetch ticket

Fetches the details of an existing ticket

Fetch agent

Fetches the details of an existing agent

Fetch customer

Fetches the details of an existing customer

Create user story

Creates a new user story

Create request

Creates a new request

Create task

Creates a new task

Create feature

Creates a new feature

Create time record

Creates a new time record

Create bug

Creates a new bug

Add requester to request

Creates a new requester and adds them to an existing request

Add comment

Adds a new comment to an existing entity

Create build

Creates a new build

What is Fluent Support?

Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.

What is Apptio Targetprocess?

Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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