Integrate Formidable Forms with Trengo

Send information between Formidable Forms and Trengo automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Trengo following a form submission in Formidable Forms

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Trengo each time a form is submitted in Formidable Forms.

How it works
  1. The flow triggers when a new form entry is made in Formidable Forms.
  2. Zoho Flow creates a new ticket in Trengo.
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Create a new ticket in Trengo following a form submission in Formidable Forms

Formidable Forms + Trengo

Build your own integrations between Formidable Forms and Trengo

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Supported triggers and actions

Integrate Formidable Forms and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry updated

Triggers when an existing form entry is updated

Form entry made

Triggers when a new form entry is made

Ticket closed

Triggers when an existing ticket is closed

Outbound message sent

Triggers when a new outbound message is sent

Ticket label added

Triggers when a new label is added to an existing ticket

Inbound message received

Triggers when a new inbound message is received

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Note created

Triggers when a new internal message is created

Ticket reopened

Triggers when an existing ticket is reopened

All Actions - Actions are the automated tasks

Send email

Sends an email to the specified email address

Send ticket message

Sends a ticket message

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update contact custom field

Updates the details of an existing contact custom field

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Fetch ticket

Fetches the details of an existing ticket by ID

What is Formidable Forms?

Formidable Forms is an advanced WordPress form plugin with a drag and drop form builder. Build a single contact form or complex multi-page forms with conditional logic, calculations, file uploads, and more.

Forms WordPress Plugins

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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