

Integrate Freshdesk with IT Portal
Send information between Freshdesk and IT Portal automatically, without writing any code, using Zoho Flow.
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Create a new contact is in IT Portal each time a new contact is created in Freshdesk
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in IT Portal each time a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in IT Portal.


Create a new contact is in IT Portal each time a new contact is created in Freshdesk
Freshdesk + IT Portal

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Supported triggers and actions
Integrate Freshdesk and IT Portal using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket updated
Triggers when the details of an existing ticket are updated

Contact created
Triggers when a new contact is created

Ticket created
Triggers when a new ticket is created

Ticket note added
Triggers when a note is added to the selected ticket

Contact updated
Triggers when the details of an existing contact are updated

Contact created or updated
Triggers when a contact is created or if the details of an existing contact are updated

Configuration created or updated
Triggers when a configuration is created or if the details of an existing configuration are updated

Device created or updated
Triggers when a device is created or if the details of an existing device are updated

Knowledge base article created or updated
Triggers when a knowledge base article is created or if the details of an existing knowledge base article are updated

Site created or updated
Triggers when a site is created or if the details of an existing site are updated

Company created or updated
Triggers when a company is created or if the details of an existing company are updated
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create forum category
Creates a new forum category

Add notes to ticket
Adds private or public notes to the selected ticket

Create forum
Creates a new forum in the selected category

Create ticket
Creates a new ticket

Create company
Creates a new company

Create group
Creates a new group

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update ticket
Updates the details of an existing ticket

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company
Fetches the details of an existing company by domain

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch company by ID
Fetches the details of an existing company by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Create knowledge base article
Creates a new knowledge base article

Add address
Adds a new address

Create site
Creates a new site

Create contact
Creates a new contact

Create company
Creates a new company

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update address
Updates the details of an existing address

Fetch knowledge base article
Fetches the details of an existing knowledge base article

Fetch site
Fetches the details of an existing site

Fetch company
Fetches the details of an existing company

Fetch contact
Fetches the details of an existing contact

Fetch device
Fetches the details of an existing device

Fetch configuration
Fetches the details of an existing configuration
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is IT Portal?
IT Portal is a cloud and on-premises offering for IT documentation and MSP documentation. It securely centralizes documents, licenses, logins, contacts, apps, and devices.
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