Integrate Freshdesk with Mailjet
Send information between Freshdesk and Mailjet automatically, without writing any code, using Zoho Flow.
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Add a new contact in Mailjet whenever a new contact is added in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Mailjet whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a contact to an existing list. Updates the details if it already exists. in Mailjet.
Add a new contact in Mailjet whenever a new contact is added in Freshdesk
Freshdesk + Mailjet
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Supported triggers and actions
Integrate Freshdesk and Mailjet using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Email opened
Triggers when an email is opened
User unsubscribed
Triggers when a user unsubscribes from the selected contact list
Email sent
Triggers when an email is sent
Link in email clicked
Triggers when a link in your email is clicked
Contact subscribed
Triggers when a contact subscribes to the selected contact list
Email reported as spam
Triggers when an email you sent is reported as spam
Email blocked
Triggers when an email you sent is blocked
Email bounced
Triggers when an email cannot be delivered to the recipient
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create company
Creates a new company
Create group
Creates a new group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Send plain text email
Sends an email with plain text
Add or update contact
Adds a contact to an existing list. Updates the details if it already exists.
Unsubscribe contact
Unsubscribes a contact from the selected list
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Mailjet?
Mailjet is an email marketing tool with real-time monitoring and email statistics. You can compare campaigns, segment contact lists, and run multivariate testing.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
