Integrate Freshdesk with Neaktor
Send information between Freshdesk and Neaktor automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Neaktor for fresh tickets initiated in Freshdesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your Neaktor for newly generated tickets in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task using the specified task model in Neaktor.
Generate a task within your Neaktor for fresh tickets initiated in Freshdesk
Freshdesk + Neaktor
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Supported triggers and actions
Integrate Freshdesk and Neaktor using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Assignee changed
Triggers when the assignee is changed
Task comment added
Triggers when a new task comment is added
Task created
Triggers when a new task is created
Task status updated
Triggers when the details of an existing task is updated
Task status completed
Triggers when a task status is marked complete
Task deleted
Triggers when a task is deleted
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create company
Creates a new company
Create group
Creates a new group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Add project managers
Adds project managers to the specified project
Create task
Creates a new task using the specified task model
Create event
Creates a new event
Create project
Creates a new project using the specified module
Create reminder
Creates a new reminder
Update event
Updates the details of an event
Update task
Updates the details of an existing task using ID or IDx
Update project
Updates the details of an existing project
Fetch project
Fetches the details of an existing project using ID or key
Fetch event or reminder
Fetches the details of an existing event or a reminder using ID
Fetch user
Fetches the details of an existing user using email address
Fetch task
Fetches the details of an existing project using ID or IDx
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Neaktor?
Neaktor is a low-code business process and project management application that lets users manage tasks, requests, customers, orders, and more.
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